Reviews

4

4 Survey completed on May 03, 2024

Review By Yash C. for Michael Potoczak

Completed transaction in April 2024

Frequent and ease of communication helped the process become smooth and efficient.

4

4 Survey completed on May 03, 2024

Review By Lisa F. for Susan Banville

Completed transaction in April 2024

The process of providing documents and information to Embrace and the underwriter was very stressful, though Susan tried to be helpful. We were told at the closing that we had already signed a release for much of the info and should not have needed to provide years worth of everything independently. Also, we could not convince the underwriter that our annual RMD was indeed income. When we asked why the process was so cumbersome, we were told that it would be much simpler if we were still employed and received paychecks (!). Yet, we both receive pensions and social security from the USG plus our RMD. If we were working, we could get fired tomorrow. But our USG pensions and SS are quite secure, not to mention the financial assets we own.

5

5 Survey completed on May 03, 2024

Review By Judith W. for Brian Woltman

Completed transaction in May 2024

Attentive, follows thru on the details, great products (appraisal waiver) and service.

5

5 Survey completed on May 03, 2024

Review By Naicelis E. for Jake LaBelle

Completed transaction in April 2024

We could not have asked for a more courteous and professional loan officer. Jake was wonderful to work with and answered all of our questions throughout the process. He was a good listener and extremely patient as we gathered and shared documents back and forth. It was a pleasure working with Jake, and would highly recommend!

4

4 Survey completed on May 03, 2024

Review By James F. for Susan Banville

Completed transaction in April 2024

Clearer understanding of IRA RMDs.

5

5 Survey completed on May 03, 2024

Review By John M. for Matthew Packard

Completed transaction in April 2024

Matt was always available for questions, guiding us first-time homebuyers through the process with unmatched responsiveness. Nights or weekends, no time was a bad time for a call with Matt. Securing the best rate for us was his priority, and he delivered. He was professional, transparent, and dedicated; He helped make a stress-free mortgage experience.

5

5 Survey completed on May 03, 2024

Review By Athula M. for Michael Potoczak

Completed transaction in April 2024

I recently had the pleasure of working with loan officer Michael Potoczak, and I couldn't be more grateful for his assistance in buying my new home. Michael's expertise and dedication made the mortgage process smooth and efficient. He guided me through every step, ensuring I understood all the details and options available to me. I highly recommend Michael Potoczak to anyone in need of a knowledgeable and reliable loan officer. Thank you so much, Mike.

5

5 Survey completed on May 03, 2024

Review By Danielle M. for Matthew Packard

Completed transaction in May 2024

Matt made this whole process stress free, he had great communication on what was needed from us and where we were in the process, and he explained our questions along the way. I would definitely recommend Matt to others!

5

5 Survey completed on May 03, 2024

Review By Caron S. for Matthew Packard

Completed transaction in May 2024

Matthew was very helpful when putting in offer for our client and was easy to reach. He was thorough in his evaluation of the clients financing and we had a successful closing! Thank you to Matt and Team!

5

5 Survey completed on May 03, 2024

Review By Craig W. for Katherine Kerr

Completed transaction in May 2024

Katie is always on top of the process and makes sure clients are informed. I love working with Katie!

5

5 Survey completed on May 03, 2024

Review By Patricia S. for Patrick Hooper

Completed transaction in April 2024

Patrick always comes through for my clients!

5

5 Survey completed on May 03, 2024

Review By William H. for Stephanie Rossi

Completed transaction in May 2024

Stephanie was always responsive and provided me up-to-date information on our loan application. It has been a long process for us to find this house but she has been through it with us the entire time.

4

4 Survey completed on May 03, 2024

Review By Clint G. for Daniel Kenyon

Completed transaction in May 2024

Oustanding communication and excellent timeliness in getting things done!

4

4 Survey completed on May 03, 2024

Review By Caitlyn C. for Devin Iannone

Completed transaction in April 2024

Kind and helpful

5

5 Survey completed on May 03, 2024

Review By Jose S. for Alvin Flores

Completed transaction in May 2024

Great lender!

5

5 Survey completed on May 03, 2024

Review By Richard P. for Chad Freeman

Completed transaction in April 2024

Chad was responsive to both my clients and myself. Walked the clients through the buying process, explaining everything so that the buyers were comfortable. GREAT job Chad!

5

5 Survey completed on May 03, 2024

Review By Marian C. for Matthew Packard

Completed transaction in April 2024

I entrust Matt with all my clients, Matt respons quickly in a professional manner and leaves all my buyers very comfortable and satisfied.

5

5 Survey completed on May 03, 2024

Review By Brandon F. for Jonathan Bellemore

Completed transaction in April 2024

Jon made himself available whenever I asked, regardless of time or day. Made the transaction less stressful. I learned a lot from Jon and he was always willing to provide information, clarify any questions i had, and provide resources for me to review. The experience was professional and educational.

5

5 Survey completed on May 03, 2024

Review By Juan B. for Christian Rodriguez

Completed transaction in April 2024

Great experience.

5

5 Survey completed on May 03, 2024

Review By Binyam W. for Ron Schwartz

Completed transaction in April 2024

As first time home buyers we have been mortgage shoping for some time. Our experience with Ron was by far the best. Ron responds to all our questions quickly; even during his out of Office hours. He is also very clear in explaining about our loan processing , required documentation, and the DPA requirements. We really appreciate his great customer service. Ron is our first recommendation for Mortgage Loan, for sure!